Shipping Policy

UK orders placed before midnight dispatch the next working day.

UK delivery

Royal Mail Tracked 24 is free on orders of £50 or more, or £5 on orders below £50. Tracking is emailed automatically once your order leaves our facility.

International delivery

Delivery outside the United Kingdom is £20. The international shipping option is selected automatically from the country entered at checkout.

Packaging

All vials are shipped in discreet, plain outer packaging with insulating wrap. Heat-sensitive compounds are dispatched with cold-chain protection where required.

Lost or delayed orders

If your order has not arrived within 3 working days of dispatch, email synovasupport@gmail.com with your order number and we'll investigate immediately.